Learner support through Regional Centres
- Guidlines to Learners for Re-Registration in July, 2020
- Promotion and publicity of IGNOU and its programmes.
- Establishment of Study Centres and identification of staff and counselors for study centres.
- Training of staff and counselors of study centres.
- Arrange course material for the study centres.
- Arrange student handbook and prospectus for sale at RC/ SCs.
- Organize pre-admission counselling (information, advice and counselling).
- Student registration/re-registration and related matters.
- Confirmation of student registration and sending Identity Cards.
- Forwarding of registration data to SRED/ MPDD for confirmation and dispatch of course material.
- Collection of fees from learners, issue of fee receipts and depositing the fee into Bank accounts.
- Plan/ organize induction meetings for newly enrolled learners.
- Provide library facility for learners.
- Organize seminars/ Conference/ Workshops.
- Provide facilities for teleconferencing and television programmes.
- Plan and organize Interactive Radio Counselling.
- Monitoring of support services provided at its Centres.
- Handling of BCA and MCA Project Synopsis and Project Reports and organization of viva-voce for learners.
- Compile assignment markets/ grades/ Practical Exam marks/grades received from all centres of the Region and forwarded the same to SRED.
- Organization of academic counselling and computer practicals for BCA, MCA & PGDLAN programmes.
- Identify, plan and organize training programmes for the needy groups/ individuals in the region.
- Identify, design and develop Regional Need-Based Programmes and delivery of the same.
- Redress all grievances of learners received through E-mail, face-to-face and telephone related to viz. Registration/ programme/ Courses/ Study Centre/ Address/ Name/ Fee/ Bonafide Certificate/ Correction of Name/ Change of Address/ Change of SC/RC/Issue of NOC/ Migration Certificate/ Duplicate Hall Ticket/ Duplicate I-Card/ Status of Assignment marks/ grades and any other issue that pertains to them.
